Shipping
Delivery area:
We offer worldwide shipping. No matter where you are, we will do our best to ship your order to the designated destination.
Mailing method:
Shipping methods we offer: DHL, EMS, UPS, Fedex. Reputable logistics companies will protect your packages.
We will choose the most appropriate delivery method based on your order and destination to ensure the integrity of your package and the fastest delivery.
About shipping: Free shipping!!!
About arrival time: Generally speaking, the arrival time is 7-14 working days, and the shipping time for international orders
Shipping time:
Package processing time is 3-10 business days (Monday-Friday).
Package delivery time is 7-14 working days (Monday to Friday).
Order cutoff is 06:00 PM EST (New York).
(In case of promotions or holidays, there may be certain delays, but we will try our best to ship the goods in the shortest time. If you need to arrive at the designated time, please contact the courier or contact our customer service team [email])
Shipping destination:
We provide worldwide shipping services and can send children’s clothing products to most countries and regions. When placing your order, please be sure to provide your accurate destination address and contact details to ensure smooth delivery.
Shipping costs and duties:
Shipping costs and duties are calculated based on the destination country and shipping method selected. During the checkout process, we display relevant shipping and estimated customs charges. Please note that international shipping may incur additional duties, import taxes, or other related fees, which are your responsibility. We recommend that you understand the relevant tax policies of your destination country or region before purchasing to avoid unnecessary trouble.
Package Tracking:
Once your order is shipped, we will provide a tracking number so you can track the delivery status of your package at any time. You can use the tracking number to check the real-time location and delivery progress of your package on the logistics company’s website.
Lost or damaged packages:
If your package is lost or damaged in transit, please contact our customer support team immediately. We will work with our logistics partners to resolve the issue and provide appropriate compensation or refunds on a case-by-case basis.
Package delivery address:
Please ensure you provide an accurate and complete shipping address and contact information. We will send the package to the address you provide. We will not be held responsible if a package is undeliverable or lost due to incorrect address or contact details being provided.
Tracking:
Once your package is shipped, we will provide a tracking number. You can use the tracking number to track the delivery status of your package on the logistics company’s website. Please note that logistics tracking information may take some time to update, so the latest status may not be immediately available for some time.
Lost or damaged packages:
If your package is lost or damaged in transit, please contact our customer support team immediately. We will investigate with the logistics partner and provide appropriate compensation or refunds depending on the situation.
Force majeure factors:
In some cases, force majeure factors such as natural disasters, wars, terrorist attacks, etc. may cause delays or non-delivery of packages. In this case, we will work with you to find a solution and try to minimize the inconvenience to you.
Shipping Restrictions:
We may not be able to ship certain products to certain countries or regions due to certain laws, regulations or shipping restrictions. Before you place an order, please make sure that the product you are purchasing is legal and can be shipped in the destination country or region.
The above are more specific contents of our transportation policy, we will wholeheartedly provide you with high-quality cross-border transportation services. If you have any additional questions or require further information, please feel free to contact us.【[email protected]】
Below is our contact information and address:
Tel: [+852 65092274]
Email: [[email protected]]
Domain name: [ledenhed.com]
Company name: [HONG KONG WANGYAN CO., LIMITED.]
Company address: [UMIT2223,22/F,YAI’S TOWER,25-27ONG CHUK HANG ROADABERDEEN,HOMG KOG]
Thank you again for your trust and support in our brand! If you have any further questions, please feel free to contact us. Wish you a happy shopping~